Use the model and serial number on your DuroMax generator’s label to find the right specifications, manual, and warranty information. The letters and plus sign matter. For example, the XP15000HXT and XP15000HXT+ have separate manuals.
Find your generator by model
| Model | Type | Prepper Hideout listing |
|---|---|---|
| XP13000HX | Dual fuel | XP13000HX product details |
| XP13000HXT | Tri fuel | XP13000HXT product details |
| XP15000HX+ | Dual-fuel EFI | XP15000HX+ product details |
| XP15000HXT | Tri fuel | XP15000HXT product details |
| XP15000HXT+ | Tri-fuel EFI | XP15000HXT+ product details |
| XP28000iHT | Tri-fuel inverter | XP28000iHT product details |
Browse the DuroMax portable generator collection for other models. If the manual you need isn’t on the product page, ask Prepper Hideout for the matching document and include a photo of the model label and your order number if you have one.
Before the first start
Read the manual for the exact model and revision. Review the required oil, battery connection, fuel setup, and maintenance schedule before operating the generator. Run a portable generator outside, at least 20 feet from doors, windows, and vents, with the exhaust directed away from occupied buildings. Never operate it in a garage or shed. Have a qualified electrician select and install equipment for connecting a generator to household wiring.
Check the generator before you run it
- Match the model and suffix on the nameplate to the owner’s manual in the table below. Check the oil type and fill level, and follow the manual’s battery setup for electric-start models.
- Confirm that the selected fuel is listed for your model. For natural gas, have a qualified installer confirm the supply, pressure, and connection requirements.
- Start with electrical loads disconnected. Follow the model’s start and shutdown sequence, then check outlet capacity before connecting equipment. Use a qualified electrician for any connection to household wiring.
Keep the full manual handy for fuel changes, maintenance, and fault codes. Contact Prepper Hideout with the full model and serial number if the manual or revision is unclear.
Warranty and registration
Keep the dated purchase receipt, delivery record, model and serial number, and any registration confirmation. DuroMax coverage varies by product line and use. Our DuroMax warranty guide explains the general coverage and exceptions. The written terms for your exact model and purchase govern coverage.
For help locating the correct registration process or written warranty for a Prepper Hideout order, contact us with your order number and model. Keep your own proof of purchase after registration.
- DuroMax five-year parts warranty (PDF)
- DuroMax five-year parts warranty with 2026–2027 engine emissions terms (PDF)
Use the edition linked on your model’s product page. If you have an earlier purchase or a different model, ask Prepper Hideout for the written warranty that applies to your unit.
Get help with a generator or parts
Before arranging service or shipping equipment, gather the model, serial number, operating hours, fuel used, and what happened. If the unit is under warranty, check the written instructions for authorization before paying for repair or shipping. For parts, confirm the exact model and revision so you don’t order a part for a similarly named generator.
Check shipping for a current order
See our shipping information. Delivery depends on the model, availability, destination, and carrier. For an order you’ve already placed, contact Prepper Hideout with your order number and delivery ZIP code.
Generator manuals by model
Read the full model on the unit label, including the letters and any plus sign. Then check the fuel type and the manual revision for your equipment. For service, use the service manual for the same model and contact us if you need a revision-specific copy.
- DuroMax iH and iHT inverter generators
- DuroMax HX, HXT and Plus generators
- DuroStar iX inverter generators
DuroMax iH and iHT inverter generators
| Model and product details | Fuel type | Documents |
|---|---|---|
| XP2300iH | Gasoline, propane | XP2300iH owner’s manual (PDF) |
| XP7000iH | Gasoline, propane | XP7000iH owner’s manual (PDF) |
| XP9500iH | Gasoline, propane | XP9500iH owner’s manual (PDF) |
| XP11000iH | Gasoline, propane | XP11000iH owner’s manual (PDF) |
| XP11000iHT | Gasoline, propane, natural gas | XP11000iHT owner’s manual (PDF) |
| XP16000iH | Gasoline, propane | XP16000iH owner’s manual (PDF) |
| XP16000iHT | Gasoline, propane, natural gas | XP16000iHT owner’s manual (PDF) |
| XP9500iHT | Gasoline, propane, natural gas | XP9500iHT owner’s manual (PDF) |
| XP13500iHT | Gasoline, propane, natural gas | XP13500iHT owner’s manual (PDF) |
DuroMax HX, HXT and Plus generators
| Model and product details | Fuel type | Documents |
|---|---|---|
| XP13000HXT | Gasoline, propane, natural gas | XP13000HXT owner’s manual (PDF) · XP13000HXT service manual (PDF) |
| XP13000HX | Gasoline, propane | XP13000HX owner’s manual (PDF) · XP13000HX service manual (PDF) |
| XP5500HX | Gasoline, propane | XP5500HX owner’s manual (PDF) |
| XP15000HX+ | Gasoline, propane · EFI | XP15000HX+ owner’s manual (PDF) |
| XP15000HXT+ | Gasoline, propane, natural gas · EFI | XP15000HXT+ owner’s manual (PDF) |
| XP13750HX | Gasoline, propane | XP13750HX owner’s manual (PDF) |
| XP13750HXT | Gasoline, propane, natural gas | XP13750HXT owner’s manual (PDF) |
| XP15500HX | Gasoline, propane | XP15500HX owner’s manual (PDF) |
| XP15500HXT | Gasoline, propane, natural gas | XP15500HXT owner’s manual (PDF) |
| XP17500HX | Gasoline, propane | XP17500HX owner’s manual (PDF) |
| XP17500HXT | Gasoline, propane, natural gas | XP17500HXT owner’s manual (PDF) |
DuroStar iX inverter generators
| Model and product details | Fuel type | Documents |
|---|---|---|
| DS8000iX | Gasoline, propane | DS8000iX owner’s manual (PDF) |
| DS14000iX | Gasoline, propane | DS14000iX owner’s manual (PDF) |