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Standby Generator Warranties & Owner Support

For standby generator help, start with the model and serial number on the generator. If the generator came with a transfer switch, record its model separately. The switch and generator may have different documents.

Generac Guardian and XG Protector

Read the Generac 5M limited warranty (PDF). The written terms describe the five-year or 2,000-hour limit, coverage by year, and the requirements for activation and authorized service. Confirm the terms for your purchase and installation.

Guardian 10–26 kW owner’s manual

Use the owner’s manual for controls, exercising and maintenance on the air-cooled models below. Record the serial number and check the document revision for your unit.

Open the Guardian 10–26 kW owner’s manual (PDF)

Guardian 7172 owner’s manual

The 7172 has its own owner’s manual link. The package includes a 16-circuit transfer switch with its own model label and documentation.

Open the Guardian 7172 owner’s manual (PDF)

Guardian air-cooled installation guidelines

Have the installer confirm the edition for the generator and check the transfer switch separately. The guide covers site planning, utility and fuel connections, and initial checks. The liquid-cooled XG Protector uses model-specific documents.

Open the Guardian air-cooled installation guidelines (PDF)

Briggs & Stratton PowerProtect

Check running power on the fuel you plan to use. For example, the 13 kW unit is rated for 13 kW on propane and 11.5 kW on natural gas. The 18 kW model 040757 is rated for 18 kW on either fuel. Confirm the selected generator and any included transfer switch on the product page.

PowerProtect 13 kW operator’s manual

Match the six-character generator model and its two-character revision before using operator or parts instructions. The 13 kW family includes a generator-only listing and bundles with either a 100 A 16-circuit switch or a 200 A whole-house switch.

Open the PowerProtect 13 kW operator’s manual

PowerProtect+ 18, 22 and 26 kW operator’s manual

This operator’s manual is shared by the listed 18, 22 and 26 kW packages. Check the generator label before ordering parts. For a bundle, read the label on the automatic transfer switch separately and confirm its service configuration with your installer.

Open the PowerProtect+ 18, 22 and 26 kW operator’s manual

Briggs & Stratton written warranty

The warranty booklet gives the written coverage and conditions. Keep the purchase and installation records and check the terms for your generator model, purchase date and installation. Contact Prepper Hideout for help identifying which terms apply before you order.

Open the Briggs & Stratton written warranty

Request the right document

Contact Prepper Hideout with the exact model, serial number if available, and the document you need. For a claim, include your order number, purchase and installation dates, and a short description of the issue. You can request the written warranty before purchase.

Generac XG03245CNAX manuals and specifications

Use the full model number and serial number to confirm generator and transfer equipment documentation.

32 kW liquid-cooled XG Protector

This three-phase generator can be configured for 208, 240 or 480 V. Ask your installer to match the site voltage, gas supply, and transfer equipment before ordering.

XG03245CNAX